This place has stunning mountain views, a convenient location near the airport and a cafeteria, along with an exceptionally comfortable bed and a reasonably spacious room.

What a caring staff, they gave us a well-appointed room with good size closet, good selection of english news, friendly decoration. We liked the lobby during the breakfast

The hotel was excellent and the staff was caring, it had excellent location in the middle of jackson.

The hotel is conveniently located near a popular mall, offering easy access to restaurants and shopping. the staff is friendly and accommodating, providing early check-in and arranging transport from the airport. the breakfast is delicious and the rooms are spacious and stocked with amenities such as a kettle and teabags.

Some cleaning issues were reported including forgetting to refill the minibar and top up tea and coffee in the room during cleaning.

Well-located near a mall, helpful personnel, clean, comfortable, spacious rooms.

Couldn't fault.

I had an early morning arrival and the friendly staff at Onyx Hotel provided me with an immediate check-in and a delicious breakfast. The room was spacious, clean, and well-equipped with all the necessary amenities. The location was convenient, just a short taxi ride away from the city center. I recommend this hotel for its excellent service and comfortable accommodations.

We had a wonderful stay at this luxurious hotel. The location was perfect, just a short taxi ride away from the city center. The staff provided excellent service and were always available for advice and assistance. The room was spacious, clean, and well-equipped with all necessary amenities. The comfortable bed ensured a restful night's sleep. The breakfast spread was impressive, offering a wide selection of delicious options. We also appreciated the convenience of having a mall with a fantastic food court nearby. this place exceeded our expectations and we would definitely choose to stay here again.

We highly recommend this venue to our friends.

The breakfast had a lot of options to choose from and the customer service was exceptional. The staff were always ready to help with anything we needed, from calling a taxi to recommending local restaurants. The hotel was conveniently located close to the mall and the city center was just a short ride away. The rooms were clean and comfy, with all the necessary amenities.

The Wi-Fi was a bit slow, but we had our own sim cards so it wasn't much of an issue. The view from the room was just a regular street and not much of a mountain view.

The hotel sent me an email before my arrival to help me organize my transportation from the airport, which I appreciated. the breakfast was satisfactory and it was nice to have air conditioning in the room during the hot weather. the gym in the basement was a plus for those who like to work out.

My experience overall. the hotel fell short of my expectations.

We were impressed with the cleanliness of the hotel, from the lobby to our spacious room. The hotel facilities were top-notch, with a cozy bar and cafeteria perfect for quick snacks. We appreciated the on-site parking and the easy access to transportation, making it hassle-free to explore the city from this central location.

Nothing that we didn't like.